Fbaja Privacy Policy — Your Data, Your Control

Fbaja ("we", "us", or "the platform") takes your privacy seriously. This privacy policy explains how we collect, use, store, and protect your personal data when you use fbaja's website, mobile app, and related services.

By using any fbaja service, you agree to the data collection and usage practices described in this privacy policy. This policy forms an integral part of our Terms and Conditions.

We follow GDPR (General Data Protection Regulation) and international data protection standards. Your data is never sold to third parties.

Fbaja collects several types of information, which can be broadly grouped into three categories:

Fbaja collects your data through the following methods:

• Provided directly by you: Information you provide directly when registering, updating your profile, or contacting support.
• Automatically collected: Information collected automatically while using the platform, through cookies, log files, and tracking technologies.
• Verification Process: During identity verification as part of the KYC (Know Your Customer) process.
• Payment Processing: Information received from payment providers during deposits or withdrawals.
• Customer Support: Information provided when contacting support via chat, email, or phone.

Fbaja uses your data solely for the purposes listed below. We never use it for anything beyond what is stated:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: For managing betting, payment processing, and promotions.
• Contact: To send important updates, account notifications, and provide support.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet regulatory requirements and legal obligations.
• Service Improvement: Analytics to improve your overall platform experience.
• Personalized Experience: Relevant offers and recommendations tailored to your preferences.

You can opt out of marketing communications at any time by emailing support@fbaja.bet.

Fbaja your personal information Never sold and does not share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Provider: Payment providers such as Mobile Pay, Nagad, and Rocket receive only the information needed to process your transaction.
• Law Enforcement: Information may be disclosed to authorities pursuant to a court order or lawful request.
• Regulatory Authority: As required by licensing authorities or gaming commissions.
• Anti-Fraud Services: Only the minimum necessary data is shared with fraud detection services.
• Business Changes: In the event of a change in fbaja's ownership, the new owner will be bound by the same privacy policy.

Fbaja uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help the platform recognize you.

We use three types of cookies:

• Essential Cookies: These cookies cannot be disabled, as they are essential for maintaining your login session, ensuring security, and keeping the platform running properly.
• Analytical Cookies: To understand how users interact with the platform. This information is collected anonymously.
• Marketing Cookies: To show you relevant ads and offers based on your interests. You can opt out of this at any time.

Fbaja does not retain data longer than necessary. Retention periods vary depending on the type and purpose of the data:

• Account Information: For the duration of your active account and a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years (as required under anti-money laundering laws).
• Cookie & Analytics Data: Typically between 12 and 24 months.
• Support Communications: Up to 3 years.

Once the retention period expires, or upon your request where applicable, your data is securely deleted or made permanently unreadable.

As a fbaja user, you have full control over your own data. You have the following rights:

Fbaja follows the highest industry security standards to keep your data protected. Our technical and organizational safeguards include:

• 256-bit SSL/TLS Encryption: All data transmitted between the platform and your device is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & IDS: Prevention of unauthorized access and cyber attacks.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to the data they need.
• Data Backup: Encrypted backups stored on secure servers.

Fbaja's services are intended for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at registration, and additional documents may be requested in cases of suspected underage use.
• If any minor's information is collected by mistake, it will be deleted immediately upon discovery and the account will be closed.
• If you believe your child has created an account, please contact us immediately at support@fbaja.bet.

Fbaja reserves the right to update this Privacy Policy at any time. For significant changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team:

• Email: support@fbaja.bet
• Subject: Type "Privacy Request" in the subject
• Response Time: Within 30 business days

We review every request carefully and work to resolve it as quickly as possible.