On fbaja Responsible Gaming — Keep it fun, not a problem

Responsible Gaming means betting or gaming in a way where you stay fully in control — of your time, money, and emotions. fbaja believes betting should be a form of entertainment, not a central goal in life.

Betting is growing in popularity across Bangladesh. Many people enjoy placing bets on cricket, football, or casino games. But without knowing your limits, even the most harmless hobby can turn into a problem. That's why fbaja is committed to building a culture of responsible gambling from the very start.

Fbaja's responsible gaming program is built on three core pillars:

• Prevention: Building awareness before problems arise.
• Safety Tools: Giving players control over their own experience.
• Support: Connecting players in difficulty with professional help.

Everything fbaja does comes down to one goal — helping you enjoy this platform happily and healthily for the long haul. A player in difficulty is never just an account number to us; they're a person.

Most people don't realize when their betting habits are becoming a problem. Watch out for these warning signs:

Answer the following questions honestly. If you say "Yes" to more than 3, it may be time to take a step back:

Fbaja provides every user with a range of tools to maintain full control over their gaming. All tools are completely free and accessible at any time through account settings:

Setting limits is the most effective way to gamble responsibly. On fbaja, you can set yours in just a few simple steps:

Self-Exclusion means making the personal decision to take a break from betting — for a short period or long term. It's not a punishment; it's an act of self-care.

Self-Exclusion periods available on fbaja:

• 6 Months — Short-Term Break
• 1 Year — Mid-Term Break
• 3 Years — Long-Term Break
• 5 Years or Permanent — Permanent Closure

During Self-Exclusion:

• You will not be able to log in to your account.
• All marketing emails and promotional notifications will be turned off.
• Any attempt to open a new account will be rejected.
• Any balance in your account will be kept safe and secure.

Fbaja strictly ensures that only individuals aged 18 and above can access the platform. This is both a legal and ethical commitment.

• Date of birth is required at the time of registration.
• Age is verified during the KYC process using a national ID card or passport.
• Any suspicious account will be restricted from use pending further verification.
• Any account found to belong to a minor will be closed immediately.

Fbaja believes seeking help is not a weakness — it takes courage. If you feel that betting is having a negative impact on your life, you don't have to face it alone.

Contact fbaja:

• Email: support@fbaja.bet
• Subject: Write "Responsible Gaming Support"
• Our dedicated support team will respond within 24 hours

Our support team will guide you through the right tools and, if needed, connect you with a professional counsellor. Everything is completely confidential.

Family members are often the first to notice when a loved one's betting habits are becoming a problem. If you're concerned about someone:

• Talk to us directly: Start the conversation with empathy, not anger or accusations.
• Stay informed: Understanding gambling addiction helps you offer the right kind of support.
• Let fbaja know: Emailing us at support@fbaja.bet allows us to place extra attention on the relevant account.
• Know your limits: You can't solve every problem on your own — seek professional help.

When your own care and fbaja's safeguards work together, any problem can be addressed. You're not alone — we're in this together.